Your voice is the most powerful tool you bring to work every day. (Neither your tablet, smartphone, i pad, bluetooth, or lunch comes close.) How you communicate verbally has greater impact on your leadership success than any other single factor.
Armed with a few simple tools and some practice, you can learn to speak The Language of Leadership. But first, you must understand your personal voice. Remember, the first rule of navigation is to know where you are, not where you’re going.